Refund policy
Returns & Refunds
All sales are final. We do not accept returns, refunds or exchanges.
We keep our runs small and our prices honest, and this policy is part of how we do that. Please check the size guide before ordering — it’s linked on every product page and in the footer. If you’re between sizes or unsure, message us on Instagram before you order and we’ll help you choose.
Damaged or incorrect items
If your order arrives damaged, faulty, or isn’t what you ordered, we’ll replace it.
Message us on Instagram at @Staticsociety__ or email staticsociety_@outlook.com within 48 hours of delivery, with:
• Your order number
• Clear photos of the item and the issue
• A photo of the packaging if it arrived damaged
Once we confirm the issue we’ll send a replacement in the same size and colour at no cost to you. If that piece is no longer available, we’ll offer an alternative or refund the item.
Claims made after 48 hours can’t be processed.
Cancellations
Orders can be cancelled before they’re handed to the courier — message us as soon as possible. Once an order has shipped it can’t be cancelled.
Cash on delivery
Refusing an order at the door doesn’t create a refund or a return. Please only order what you intend to keep.
Contact
Instagram: @Staticsociety__
Email: staticsociety_@outlook.com
Static Society, Beirut, Lebanon